Using Performance Objectives as an Employee Training Tool

performance objectivesI guess you know that performance objectives are a proven technique for improving employee performance.  But do you also know that you can use performance objectives as a really effective employee training tool?

Here’s how

Let’s assume you want to train some of your employees in how to network more effectively. Let’s also assume you have clearly described what you mean by ‘networking’ using performance objectives. You could simply use the ‘Networking’ performance objectives as the objectives for the training session

Here’s an example

EXAMPLE PERFORMANCE OBJECTIVES FOR NETWORKING

Consistently demonstrate:

1. Identifying the objectives for networking e.g. meeting prospective clients / media contacts / volunteers / employees

2. Planning network activities to meet the identified objectives

3. Attendance at networking events

4. Preparing for networking events by a) researching event attendees and identifying network opportunities b) defining objectives for the event e.g. to collect contact details / agree a meeting with identified prospects

5. Achieving the objectives identified

6. Using a system to record and manage contact details obtained

7. Using a planned approach to contacting prospects

TRAINING OBJECTIVES FOR NETWORKING

By the end of the training session employees will be able to:

1. Identify the objectives for networking e.g. meeting prospective clients / media contacts / volunteers / employees

2. Plan networking activities to meet the identified objectives

3. Prepare for networking events by a) researching event attendees and identifying network opportunities b) defining objectives for the event e.g. to collect contact details / agree a meeting with identified prospects

4. Use a system to record and manage contact details obtained

5. Use a planned approach to contacting prospects

USING PERFORMANCE OBJECTIVES AS A TRAINING TOOL

You can now simply design and deliver your training to meet the training and performance objectives

THE (BIG) ADDED BENEFIT OF USING PERFORMANCE OBJECTIVES AS A TRAINING TOOL

One of the key challenges in employee training is ensuring that the learning from the training transfers into the workplace – that employees actually do something different as a result of the training

A neat way to manage this is to hold a meeting with each employee following the training in which you agree the training objectives as performance objectives. It might sound something like this;

Rav, in the course we looked at a planned approach for networking. I’d now like to talk to you about what you are going to do differently as a result of the training.  I’m thinking the best approach is to agree what we covered in the course as performance objectives – so that we know specifically what you are going to do now. Let’s go through these objectives and discuss what support, if any, you need in achieving these objectives…     

You’ll then also agree how you and the employee will monitor performance against the objectives (see my blog ‘How to Monitor Actual Performance Against the Objectives’)

In this way you are much more likely to see changed behaviours and improvements as a result of the training – because the training objectives have now become performance objectives!

performance objectivesDo you want to see more ways you can use performance objectives – the easy way? Then grab a copy of my free special report ‘Performance Objectives Made Easy’ at http://www.performanceobjectivesnow.com

 

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